Referrals for all specialty care services are to be made by the Primary Care Physician. For details see: Primary Care Referrals
Referrals and authorizations may be requested in several ways:
• Online via eINFOsource,
our online source for eligibility, authorization and claims information for our providers. [https://pedicare.einfosource.med3000.com/tzg/eservice ]
• By Fax.
You can fax a completed Referral_Auth_Request_Form.pdf to
• By phone (referrals only).
Referrals may be called in to customer service area at 1-800-492-9634.
Services requiring authorization:
Go here for a list of all services which require prior authorization:
For information on how to appeal a denied authorization request see: