Referrals
Referrals for all specialty care services are to be made by the Primary Care Physician. For details see: Primary Care Referrals
Referrals and authorizations may be requested in several ways:
• Online via eINFOsource,
our online source for eligibility, authorization and claims information
for our providers. [https://INFOsource.pensacola.med3000.com]
• By Fax.
You can fax a completed Referral_Auth_Request_Form.pdf to
1-866-256-2015.
• By phone (referrals only).
Referrals may be called in to customer service area at 1-800-492-9634.
Services requiring authorization:
Go here for a list of all services which require prior authorization:
Authorization appeals
For information on how to appeal a denied authorization request see:
Authorization Appeals
